Shipping Policy
Processing Time
Once you place an order with Liva The Label, we aim to process it within 1–3 business days.
Please note:
- Orders placed during weekends or public holidays may take slightly longer to process.
- Orders placed on weekdays are usually processed within 1 business day.
Delivery Time
After your order has been processed and dispatched, delivery typically takes 8–12 business days, depending on your location within Australia.
Delivery times are estimates and may vary slightly due to external factors such as customs processing or carrier-related delays.
Placing an Order
Ordering at Liva The Label is simple and straightforward:
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Visit the product page and click “Add to Cart.”
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Select the correct size or variant.
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Click “Proceed to Checkout” and enter your shipping details.
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Review all information carefully and click “Continue to Shipping.”
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Confirm your details and click “Continue to Payment.”
Shipping Costs
All orders are shipped free of charge.
We cover 100% of the shipping and delivery costs for every customer—no minimum order value required.
Shipping Method & Dispatch
We work with optimized international shipping partners to ensure reliable delivery while keeping our prices fair.
Orders are dispatched as soon as they are ready, in line with the stated processing time. While shipments may be consolidated for logistical efficiency, this does not affect the estimated processing or delivery times displayed on our website.
Payment Options
At checkout, you can choose from the following secure, SSL-encrypted payment methods:
- Credit Card (Visa, Mastercard, Maestro, AMEX)
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
- UnionPay
- Direct Payment
After selecting your preferred payment method, click “Complete Order” to proceed via our secure payment gateway. If you experience any issues, please contact us for assistance.
Need Help?
If you have questions about your order, processing time, or delivery status, our customer support team is happy to assist you.
Company Name: Liva The Label
Address: Halligen 10, 1506BP Zaandam, The Netherlands
Email: support@livathelabel.com
Phone: +31 6 48818448
Customer Service Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST)
We aim to respond within 1–2 business days.