Shipping policy

Last updated: 10 October 2026

Delivery across Australia

Shipping is free on all Australian orders, with no minimum spend. Prices are displayed in Australian dollars (AUD).

Processing and delivery

Allow 1–3 business days for processing, followed by an estimated 8–12 business days for delivery after dispatch. Business days exclude weekends and public holidays. Remote destinations, customs processing and carrier delays may take longer. These are estimates, not guaranteed arrival dates.

Dispatch and tracking

We work with international fulfilment and shipping partners. An Australian delivery address does not mean your order is dispatched from Australia. Once dispatched, we send your tracking information by email. Items in the same order may arrive separately.

Address changes and delivery problems

Check your delivery address before placing an order. Contact us promptly if you need to correct it; changes may no longer be possible after dispatch. If tracking stops updating, a parcel is missing or your order is late, email us with your order number. We will investigate with the delivery partner and help resolve the issue. A carrier enquiry does not remove your consumer rights.

Prices, taxes and import charges

Review the final checkout total and any tax or duty information before paying. Free shipping refers to the delivery charge. If you need clarification about taxes or possible import charges for your order, contact us before purchasing.

Contact

Email support@livathelabel.com. Customer service: Monday–Friday, 09:00–17:00 Netherlands time (CET/CEST). We aim to reply within 1–2 business days.